Need help with MW Dynasty? Athletes and coaches can send a support request here. Send a support request below. You can also use Settings → Help & Account → Report a Problem while signed in.
Sign-in: Use the email tied to your MW Dynasty account. Use Forgot Password on the sign-in screen if needed.
Sponsored athletes: If your coach sponsors your access, you do not also pay the $19 individual athlete membership for the same sponsored access period. What you can use inside the athlete app follows your coach's plan.
Coach Core: Sponsored athletes receive the athlete app, coach-assigned training, check-ins, messaging, pace/rep logging, and basic Coach MW help. Full MW training content and AI performance intelligence remain locked.
Coach Intelligence: Adds MW performance intelligence and deeper Coach MW context to the coach-run athlete experience. The complete MW 41-week system, Smart Entry, and advanced MW tools remain locked.
Coach Velocity: Sponsored athletes receive the complete MW Velocity athlete ecosystem, including MW Intelligence, the 41-week sprint system, synchronized Strength & Power, Smart Entry, and advanced performance tools.
Why is a feature locked? Your app reads your live entitlement. A lock usually means the feature is outside the sponsoring coach's current plan, your sponsorship ended, or your account needs to refresh. Signing out and back in can refresh access; if the problem remains, contact support.
Program week: Athletes with the full MW system use an official MW program state. Core and Intelligence sponsored athletes follow training assigned by their coach instead of the MW 41-week progression.
13+ eligibility: Athlete accounts require a date of birth confirming the user is at least 13.
Permissions: Precise location is requested only when you choose GPS distance measurement. Microphone/speech are requested only for voice input. Camera/photo-library access is requested only when you choose an image for Coach MW.
Account deletion: Athletes can delete their account from Settings → Help & Account. Coaches can initiate account deletion from Coach Dashboard → More → Account. If you have an Apple-billed auto-renewable subscription, deleting the MW account does not cancel Apple billing; manage that subscription through Apple as well. If you cannot access your account, use the form below and choose Account.